To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 14 days.
To return your product please send to:
Kids Exchange Limited
11, Hawthorn Rise
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Proof of postage should be retained and ‘signed for’ shipping is recommended.